Privacy Policy
Learn how we protect your personal information.
LOPEZSOFT SAS (hereinafter "the Company"), based in Dosquebradas, Risaralda, Colombia, is committed to protecting the privacy of its users. This Privacy Policy describes how we collect, use, store and protect your personal information when you use our services and visit our website.
Information We Collect
We collect information that you provide directly to us when using our services, including:
- Full name and contact details (email, phone number)
- Company or organization information
- Data necessary for service delivery (tax ID, business name)
- Technical browsing information (cookies, IP address, browser type)
Use of Information
We use your personal information for the following purposes:
- Provide and improve our technology services
- Process contact requests and provide technical support
- Send relevant communications about product updates
- Comply with legal and regulatory obligations
- Ensure the security of our platforms
Cookies and Tracking Technologies
Our website uses essential cookies for proper functionality, such as theme preference (light/dark) and selected language. We do not use advertising tracking cookies nor share data with third-party advertising networks.
Your Rights
In accordance with Colombian law, you have the right to:
- Know, update and rectify your personal data
- Request proof of the authorization granted
- Be informed about the use of your data
- Revoke authorization and/or request data deletion
- File complaints with the Superintendency of Industry and Commerce
Contact
To exercise your rights or make inquiries about this policy, you can contact us at gerencia@lopezsoft.net.co or by calling +57 310 843 5431.